[MacGroup] Not able to import photos to iPhoto

Discussion:

Stuart Ungar

2017-01-30 21:32:52 UTC

I connected my iPhone to my computer and get the message -- Photos in the camera roll of iPhoto cannot be imported because the devise is locked with a passcode.

Thing is, the phone is unlocked when it says this. I'm desperate as my phone is totally full and have to get the photos off of it. Help appreciated!

Stuart

Sent from my iPhone

Kelly Wilkerson

2017-01-30 22:44:58 UTC

Permalink

If you open iTunes, does iTunes recognize the iPhone (and that it's unlocked)? I'm guessing you may need to open iTunes to do the "trust" dialog there if you haven't on this computer before. https://support.apple.com/en-us/HT202778

If iTunes doesn't recognize the iPhone as unlocked either, try rebooting both the iPhone and Mac (it sounds crazy, I know, but it's true), or switch out the USB cable (and the USB port too if you have multiple ports.)

~K
-----
Kelly Wilkerson
Co-Founder / Lead Developer
Decipher Media
https://deciphertools.com

Post by Stuart Ungar
I connected my iPhone to my computer and get the message -- Photos in the camera roll of iPhoto cannot be imported because the devise is locked with a passcode.
Thing is, the phone is unlocked when it says this. I'm desperate as my phone is totally full and have to get the photos off of it. Help appreciated!
Stuart
Sent from my iPhone
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Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

Stuart Ungar

2017-01-30 22:47:48 UTC

Permalink

It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.

Stuart

Sent from my iPhone

Post by Kelly Wilkerson
If you open iTunes, does iTunes recognize the iPhone (and that it's unlocked)? I'm guessing you may need to open iTunes to do the "trust" dialog there if you haven't on this computer before. https://support.apple.com/en-us/HT202778
If iTunes doesn't recognize the iPhone as unlocked either, try rebooting both the iPhone and Mac (it sounds crazy, I know, but it's true), or switch out the USB cable (and the USB port too if you have multiple ports.)
~K
-----
Kelly Wilkerson
Co-Founder / Lead Developer
Decipher Media
https://deciphertools.com

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Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

Stuart Ungar

2017-01-31 15:15:43 UTC

Permalink

Still not able to import photos from iPhone to iPhoto on my Mac after trying those things. Anything else I can do? I'm pretty desperate as they are family photos and my space on the phone is pretty much down to zero.

Help greatly appreciated!

Stuart

Sent from my iPhone

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

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John Robinson

2017-01-31 15:18:48 UTC

Permalink

Call AppleCare, they will help. (800) 275-2273

John

Post by Stuart Ungar
Still not able to import photos from iPhone to iPhoto on my Mac after trying those things. Anything else I can do? I'm pretty desperate as they are family photos and my space on the phone is pretty much down to zero.
Help greatly appreciated!
Stuart
Sent from my iPhone

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

If you open iTunes, does iTunes recognize the iPhone (and that it's unlocked)? I'm guessing you may need to open iTunes to do the "trust" dialog there if you haven't on this computer before. https://support.apple.com/en-us/HT202778 <https://support.apple.com/en-us/HT202778>
If iTunes doesn't recognize the iPhone as unlocked either, try rebooting both the iPhone and Mac (it sounds crazy, I know, but it's true), or switch out the USB cable (and the USB port too if you have multiple ports.)
~K
-----
Kelly Wilkerson
Co-Founder / Lead Developer
Decipher Media
https://deciphertools.com <https://deciphertools.com/>

_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/ <http://erdos.math.louisville.edu/macgroup/>>

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Stuart Ungar

2017-01-31 15:29:03 UTC

Permalink

Ok. Thank you!

Sent from my iPhone

Post by John Robinson
Call AppleCare, they will help. (800) 275-2273
John

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

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tom holloman

2017-01-31 17:28:35 UTC

Permalink

Have u tried image capture?

Post by Stuart Ungar
Ok. Thank you!
Sent from my iPhone

Post by John Robinson
Call AppleCare, they will help. (800) 275-2273
John

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

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Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

Stuart Ungar

2017-01-31 17:42:34 UTC

Permalink

Just tried Image Capture. It says "Please unlock iPhone". It's not locked (phone is on and used passcode) so I don't know what's up.

Stuart

Sent from my iPhone

Post by tom holloman
Have u tried image capture?

Post by Stuart Ungar
Ok. Thank you!
Sent from my iPhone

Post by John Robinson
Call AppleCare, they will help. (800) 275-2273
John

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

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Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

tom holloman

2017-01-31 18:11:15 UTC

Permalink

Weird. Only option left is contact apple.

Post by Stuart Ungar
Just tried Image Capture. It says "Please unlock iPhone". It's not locked (phone is on and used passcode) so I don't know what's up.
Stuart
Sent from my iPhone

Post by tom holloman
Have u tried image capture?

Post by Stuart Ungar
Ok. Thank you!
Sent from my iPhone

Post by John Robinson
Call AppleCare, they will help. (800) 275-2273
John

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

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Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

Jane Plunkett

2017-01-31 19:09:57 UTC

Permalink

Stuart,

Here are 3 ways you can transfer photos from your iPhone to your
computer. I've used AirDrop successfully many times.

http://www.wikihow.com/Transfer-Photos-from-iPhone-to-Mac

Jane

Post by Stuart Ungar
Still not able to import photos from iPhone to iPhoto on my Mac after
trying those things. Anything else I can do? I'm pretty desperate as
they are family photos and my space on the phone is pretty much down
to zero.
Help greatly appreciated!
Stuart
Sent from my iPhone

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the
rebooting and USB stuff.
Stuart
Sent from my iPhone
On Jan 30, 2017, at 5:44 PM, Kelly Wilkerson

Post by Kelly Wilkerson
If you open iTunes, does iTunes recognize the iPhone (and that it's
unlocked)? I'm guessing you may need to open iTunes to do the
"trust" dialog there if you haven't on this computer before.
https://support.apple.com/en-us/HT202778
If iTunes doesn't recognize the iPhone as unlocked either, try
rebooting both the iPhone and Mac (it sounds crazy, I know, but it's
true), or switch out the USB cable (and the USB port too if you have
multiple ports.)
~K
-----
Kelly Wilkerson
Co-Founder / Lead Developer
Decipher Media
https://deciphertools.com <https://deciphertools.com/>

Post by Stuart Ungar
I connected my iPhone to my computer and get the message -- Photos
in the camera roll of iPhoto cannot be imported because the devise
is locked with a passcode.
Thing is, the phone is unlocked when it says this. I'm desperate as
my phone is totally full and have to get the photos off of it. Help
appreciated!
Stuart
Sent from my iPhone
_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

Jane Blake

2017-01-31 19:18:02 UTC

Permalink

Sorry...I sent this with my married name Jane Plunkett, not my older
name Jane Blake. I'll try this again under Jane Blake.

Post by Jane Plunkett
Stuart,
Here are 3 ways you can transfer photos from your iPhone to your
computer. I've used AirDrop successfully many times.
http://www.wikihow.com/Transfer-Photos-from-iPhone-to-Mac
Jane

Post by Stuart Ungar
Still not able to import photos from iPhone to iPhoto on my Mac after
trying those things. Anything else I can do? I'm pretty desperate
as they are family photos and my space on the phone is pretty much
down to zero.
Help greatly appreciated!
Stuart
Sent from my iPhone

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the
rebooting and USB stuff.
Stuart
Sent from my iPhone
On Jan 30, 2017, at 5:44 PM, Kelly Wilkerson

Post by Kelly Wilkerson
If you open iTunes, does iTunes recognize the iPhone (and that it's
unlocked)? I'm guessing you may need to open iTunes to do the
"trust" dialog there if you haven't on this computer before.
https://support.apple.com/en-us/HT202778
If iTunes doesn't recognize the iPhone as unlocked either, try
rebooting both the iPhone and Mac (it sounds crazy, I know, but
it's true), or switch out the USB cable (and the USB port too if
you have multiple ports.)
~K
-----
Kelly Wilkerson
Co-Founder / Lead Developer
Decipher Media
https://deciphertools.com <https://deciphertools.com/>

Post by Stuart Ungar
I connected my iPhone to my computer and get the message -- Photos
in the camera roll of iPhoto cannot be imported because the devise
is locked with a passcode.
Thing is, the phone is unlocked when it says this. I'm desperate
as my phone is totally full and have to get the photos off of it.
Help appreciated!
Stuart
Sent from my iPhone
_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

_______________________________________________
MacGroup mailing list
Answers to questions:<http://erdos.math.louisville.edu/macgroup/>

Brian O'Neal

2017-01-31 20:32:52 UTC

Permalink

Slow...
But email them to yourself.
Delete a few and try again with USB.

Brian

Sorry...I sent this with my married name Jane Plunkett, not my older name Jane Blake. I'll try this again under Jane Blake.

Post by Jane Plunkett
Stuart,
Here are 3 ways you can transfer photos from your iPhone to your computer. I've used AirDrop successfully many times.
http://www.wikihow.com/Transfer-Photos-from-iPhone-to-Mac
Jane

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

James Bennett

2017-02-01 03:04:17 UTC

Permalink

Donât know if this will help your situation, but I had a similar problem recently after getting an iPhone 7 Plus. iPhoto recognized my iPhone, but I was unable to import any photos. iPhoto was stalled indefinitely on âloadingâŠâ Finally I stumbled on a fix. Unlike on my old iPhone 5 (running iOS 10.2, I think) the new iPhone (or iOS 10.2.1?) requires that Photos on the iPhone be open and running at the time I connect the cable to the Mac, otherwise iPhoto will not initiate the import from from the phone (and of course the phone has to be unlocked too). Whereas before, the phone could be asleep when I connected to iPhoto, and would still send the photos to my Mac.

Jim

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone

If you open iTunes, does iTunes recognize the iPhone (and that it's unlocked)? I'm guessing you may need to open iTunes to do the "trust" dialog there if you haven't on this computer before. https://support.apple.com/en-us/HT202778 <https://support.apple.com/en-us/HT202778>
If iTunes doesn't recognize the iPhone as unlocked either, try rebooting both the iPhone and Mac (it sounds crazy, I know, but it's true), or switch out the USB cable (and the USB port too if you have multiple ports.)
~K
-----
Kelly Wilkerson
Co-Founder / Lead Developer
Decipher Media
https://deciphertools.com <https://deciphertools.com/>

_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/ <http://erdos.math.louisville.edu/macgroup/>>

_______________________________________________
MacGroup mailing list
Answers to questions: <http://erdos.math.louisville.edu/macgroup/>

Stuart Ungar

2017-02-01 09:56:09 UTC

Permalink

Ok. I'll try it.

Thanks!
Stuart

Sent from my iPhone

Post by James Bennett
Donât know if this will help your situation, but I had a similar problem recently after getting an iPhone 7 Plus. iPhoto recognized my iPhone, but I was unable to import any photos. iPhoto was stalled indefinitely on âloadingâŠâ Finally I stumbled on a fix. Unlike on my old iPhone 5 (running iOS 10.2, I think) the new iPhone (or iOS 10.2.1?) requires that Photos on the iPhone be open and running at the time I connect the cable to the Mac, otherwise iPhoto will not initiate the import from from the phone (and of course the phone has to be unlocked too). Whereas before, the phone could be asleep when I connected to iPhoto, and would still send the photos to my Mac.
Jim

Post by Stuart Ungar
It shows up and I did the trust thing, no dice. I'll try the rebooting and USB stuff.
Stuart
Sent from my iPhone